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FAQ2022-08-09T14:19:52-07:00

Frequently Asked Questions

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TICKETS FAQS

What age do you require a ticket for children?2022-08-03T09:06:28-07:00

Children aged 3 and under do not require a ticket for entry but may not occupy a seat unless purchased.

I would like to have a group outing; how do I arrange that? 2022-07-20T19:09:42-07:00

For groups of 10 or more, Group Outings offer exclusive experiences in addition to special pricing. Whether you are looking to bring friends, family, or clients, we can offer your group flexibility and great locations. For more information, email groups@wavefc.com

What is your refund policy?2022-08-03T09:22:03-07:00

San Diego Wave FC Season Ticket Members may receive a refund only for future matches in the event of deployment for active military, relocation outside of a 100-mile radius, or in the event of an untimely illness or passing. Proof of these events must be presented for refund. Members may take advantage of ticket resale benefits available through verified marketplaces.

Membership deposits are nonrefundable and nontransferable. The cost of the deposit will be applied towards the balance due of season tickets during the seat selection process.

What if I only want to buy a single game ticket?2022-07-20T19:09:42-07:00

Single-game tickets for the first half of the season will be at Torero Stadium. Please join our newsletter to stay updated on all ticket sales information. Single-game tickets for Snapdragon Stadium (if available) will go on sale after Season Ticket Members and Groups have been seated.

I would like to sit next to my friends. How do we do that?2022-07-20T19:09:42-07:00

Friends who would like to become Season Ticket Members and sit together in Reserved or Premium Club Level seating areas for all home games should place their initial deposits together, under one account. After seat selection has been completed, Members will have an opportunity to split accounts so that each Member has direct access to their tickets, can arrange their own payment terms, and each receive Member Benefits. Our Supporters section area is safe standing, general admission area. Space is available on a first come, first served basis.

Shuttle Service2022-08-03T09:22:14-07:00
  • West Parking Lot Only
  • Pick up in lower circle at West Parking Lot
  • Drop off on Circle of JCP Plaza/ Main Entrance
Ticket Printing Fee2022-07-20T19:09:43-07:00

We are a fully digital ticket venue. There is a $2 per ticket fee for any fan needing a ticket printed due to mobile phone issues.

Payment Policy2022-08-03T09:22:20-07:00

Torero stadium is a cashless venue.

Where is JCP ticket office located?2022-07-20T19:09:43-07:00

The JCP Ticket Office is located in front of the Jenny Craig Pavilion, near Torero Stadium. The address is: Jenny Craig Pavilion 5998 Alcala Park San Diego, CA 92110-2492

Will tickets be available at the event?2022-07-20T19:09:43-07:00

Subject to availability. Will call is available at the Torero Stadium Ticket Office, 90 minutes prior to kickoff. A photo ID is required to pick up your tickets. Tickets must be pick up in one group.

Can I bring in outside food and beverage?2022-08-03T09:22:31-07:00

For all Wave FC games at Torero Stadium, outside food and beverages are not allowed in the venue. Wave FC games offer a variety of food and beverage options, including local and regional craft beer. Menus and selections may change per game. Factory sealed plastic water bottles will be permitted. No metal container/bottles allowed (i.e. Hyrdo Flask).

What is the difference between Premium, Reserved, and Supporter seating?2022-08-03T09:08:21-07:00

Reserved Seating– Seating is general seating with an assigned seat for the entire season.
Premium Club Level – Seating offers elevated stadium fare with exclusive access to Club Level areas and the best seats in the stadium.
Supporter Section – This area is General Admission area with no assigned seat and safe standing only.

How much do season tickets cost?2022-07-20T19:09:43-07:00

Season ticket pricing will be announced in May 2022. Anyone who has placed a deposit will receive pricing before it is announced to the public.

Why should I place a Season Ticket Membership deposit now?2022-08-03T09:08:33-07:00

When you place a deposit, your account is stamped with the date purchased. Seat selection will be conducted according to type of deposit purchased (Premium, Reserved, Supporters) and the date purchased. This is the best way to ensure you are not only kept up to date with the latest Club news, but you will receive the best pricing and ability to choose your seats prior to the public. Seats will be sold on a first come, first serve basis. Place one deposit per seat.

How many home matches are included in season ticket membership packages?2022-08-03T09:08:49-07:00

Each membership includes all WAVE FC, regular season, home matches played at Snapdragon Stadium which will begin September 2022 when stadium construction is completed.

We will begin our season at Torero Stadium, in March 2022. All tickets will be sold on a single ticket basis and group experiences. Season tickets are only available for Snapdragon Stadium and renewable each season thereafter.

Season Ticket deposit holders will enter a seating selection process in June 2022 where they will be able to choose their seats, based on availability, for the remaining regular season games at Snapdragon Stadium. They will be able to renew those seats year over year.

Am I able to purchase tickets to other stadium events?2022-07-20T19:09:44-07:00

Each non-Wave FC event will be handled on an event-by event basis. The front office will work with other entities in the best interest of our fans regarding other stadium events.

Do I receive playoff tickets with my full season ticket membership?2022-07-20T19:09:44-07:00

All season ticket members will receive first access to purchase their current season seats for all playoffs and championship tickets, should we host.

How will I receive my tickets?2022-07-20T19:09:44-07:00

Digital tickets will be available for management prior to your first match. Mobile only entry is not only environmentally friendly, but it is also the safest and move convenient approach to ticketing in today’s sports and entertainment world.

Can I exchange my tickets for matches I did not attend?2022-07-20T19:09:44-07:00

San Diego Wave FC will offer an official resale marketplace for fans that are unable to use their tickets for specific matches. While we cannot guarantee every ticket will sell, this is the best option for fans who cannot attend or give to friends or family.

Is there a bag policy?2022-08-03T09:24:01-07:00

Yes, only see through plastic, vinyl or PVC bags will be allowed into Torero Stadium. There will be no bag check service available. One clear bag no larger than 12” by x 6” x 12” OR a one-gallon clear freezer bag (Ziploc or similar).

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9.17.22

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See What Others Are Saying

Real reviews. Real fans. Find more San Diego Wave Reviews on Google!

I just want to thank you again for such an easy group experience at the game yesterday and during the whole ticket process. You guys have really worked out a lot of kinks and made it so easy for a group leader. I really appreciate the time and effort the Wave staff has obviously put into this group program. The girls were so excited to see their name on the board during half time, and really enjoyed getting their photo taken on the field. I’ve been a team manager for 5 teams over the last 13 years (23 seasons if taken team by team), and this is the easiest even I’ve ever coordinated. You guys made me look really good to the team, and I scored big points with my tween daughter! Thank you!

Kelly

You made it happen! Thank you so much. It meant a lot to my dad and we had a wonderful time!

Julia

Thanks again for today! Our team had a great time and you made our experience smooth and memorable. Thanks for your accessibility and prompt responses to the questions we had. Really appreciated working with you 😊

Ruth

Louis- you did it! A sell out and you helped our group have an amazing experience! Thank you for all that you did, and we can’t wait to work with you again! Go WAVE!!!

Scott

I’m all for supporting the team (and women’s pro sports!) in any way. Growing up playing soccer, I never ever thought there would even be a professional women’s soccer league. Thanks for the info and taking care of our group!

Emily
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